You may not be using the correct login details. When you first subscribed, you should have received an email with your login information. Please double-check to make sure that you're using the correct username and password. You can do this by going to your email and to search for Rentaroo. Don’t forget to check your Spam or Ad folder.
If you have the email address you used to create your profile, you can reset your password here. When you click on the link and fill in your email address, you will receive a new password by email.
If you're still experiencing issues, click here to contact customer service.